We accept order cancellation before the product is shipped. If the order is canceled successfully, you will get a full refund. We cannot cancel the order if the product is already shipped out.
If you item was DOA or has a manufacturing defect, you can send it back for a replacement.
Please DO NOT send the items back to the manufacturer without contacting us and obtaining an RMA.
Ink cartridges must be unused to receive replacements for them.
All sales final. Please ask all questions regarding the product before purchasing.
The Selpic S1 handy printer device comes with a one year warranty. Due to the special nature of the quick-drying Ink, ink cartridges only have a shelf-life of 6 months and are not covered under warranty.
Please contact our Customer service at firstname.lastname@example.org to receive support help and instructions for obtaining an RMA number.